Frequently Asked Questions about Services
Please read my articles on Optical and Electrical cartridge analysis to determine the option that best suits your situation.
TLDR;
- To find out how worn your stylus is – Only Wear Analysis
- If you’re also interested in determining the optimal VTA for your cartridge and how to set it up yourself – Wear and VTA+SRA Analysis
- If you’re looking to analyze your cartridge’s tonal balance and optimal loading – Electrical Analysis
- All of the above – Full Cartridge Analysis
Our shop is based in Lithuania, Europe. Since the cartridge is a small device, shipping it Worldwide is not a problem.
Then shipping process is slightly more complex. We will provide you with a Proforma Invoice, which you must include alongside the appropriate customs form (CN22 or CN23, depending on the item’s value). In the “Category of goods” section of the customs form, please specify “OTHER: For inspection (not for sale)”. By following these steps, the items will enter the European Union as a temporary import, thereby avoiding import duties and import VAT.
This is a temporary measure. At the moment, we are unable to calculate the shipping price during checkout. Instead of adding this uncertainty to our service price or inflating the shipping cost, we will update the outbound shipping price after checkout. This process typically takes about one business day.
This is a temporary notice after service order is placed. You will soon receive a notification with your exact Outbound Shipping Price and this notification will change to “Your Shipping Price was Updated”.
It’s usually within ±25% of the preliminary price. However, certain shipping zones in Europe and the United States, such as islands or remote areas, may incur significantly higher costs.
Preliminary Outbound Shipping prices are set only for the European Union and the United States. However, you can still place an order, and we will contact you with the exact shipping price for your location.
The client is responsible for shipping the item to us and ensuring its safe arrival (Inbound Shipping). When shipping from outside the EU, the client must provide the appropriate customs declaration form for temporary import. Failure to do so may result in the shipment being declined to avoid incurring import taxes. Once we accept delivery, we take responsibility for handling the item with care and for shipping it back to the client (Outbound Shipping). All return shipments will be marked as “returned goods” to ensure that the client will not incur any import taxes. All return shipments will also be insured for the value specified in the order.
This is not strictly necessary; you can enter zero euros. However, if the package is lost during return shipping, the maximum compensation you can receive is the standard mail coverage, which is approximately 80 euros. This is standard for all courier services.
Shipping insurance with UPS costs 1% of the declared value and is already included in the checkout calculation.
Frequently Asked Questions about Shop
It’s a one man shop! Here I sell my unused stuff and provide services.
Shop is set up to accept PayPal payments and Credit/Debit cards. I will also accept usual bank transfer.
This site doesn’t handle any transactions so it’s as safe as any other Paypal powered e-shop (Ebay etc.). All payments are processed off-site by PayPal servers. The credit card information you provide is encrypted on your own computer, never clear on the Internet. Payment is made directly on the PayPal servers, which is external to this site. No credit card number is stored at any time on this server. More payment security info is available here.
All small items is sent by International Post office with priority option. Tracking is available for 140 PRIME member countries. For larger and/or expensive items and overseas I prefer UPS. Other options could be considered depending on item value/dimensions.
Money can’t buy you a good reputation, you earn it, so all items that are listed here will be fully functional at the day of shipment unless otherwise stated. Items will be packed to the best of my ability but no warranty against transportation damages is given. If item arrives undamaged but is not functioning as advertised, buyer covers all shipping costs and I will make a refund. More info about returns and refunds is available here.
For all small items shipped with Priority Mail International I also buy insurance. Unfortunately it’s available only for 140 PRIME member countries. So if purchase value is <50€ and no insurance is available for your country, I will contact you for individual solution. All UPS shipments will be insured for their full actual value.